Software Alert HVDS synchronisation between catalog and ADE

Scope

This issue concerns users that use HVDS as a backup media typically with HVA

Under certain circumstances  the catalog maintenance task will purge hvds backups (streams) that should not be deleted

Versions affected

TINA 4.6.5

TINA 4.6.6

Tina 2020 (4.6SP7)

Fix

A patch P6272 has been build and is available on support.atempo.com

In the meantime to avoid the issue you should add the tunable below to the catalog server.

Please remove the tunable once you installed the patch.

<parameter name=”synchronize”>
<filter type=”binary”>tina_synchvds</filter>
<value>check</value>
</parameter>

How to  using the admin GUI

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